Your daily routine, delivered

Choose the Subscribe & Save option on an eligible 30-day RISE or RESTORE product page, select your flavour and complete your purchase as usual.

Your first order will be processed when you check out. After that, your selected payment method will be charged automatically every 30 days and your next order will be prepared for delivery.

You’ll save 10% and receive free standard shipping on every eligible subscription order.

Subscriptions are available on eligible 30-day RISE and RESTORE pouches.

Our 14-serve pouches, introductory bundles, electric hand mixer and other accessories are available as one-time purchases unless otherwise stated on the relevant product page.

Yes. You can subscribe to both products to keep your complete morning and evening routine arriving together.

Choose your preferred RISE and RESTORE flavours, select Subscribe & Save for each product and add them to your cart.

No. There is no minimum term or long-term commitment.

You can skip, pause, reschedule or cancel your subscription through your online account before your next order is processed.

Subscription orders are scheduled every 30 days to align with the serving size of our 30-day pouches.

You can view and manage your next scheduled order through your customer account.

You’ll be charged when you place your first subscription order and automatically before each subsequent order is prepared.

Your next billing date will be visible in your subscription portal. Please make any changes before that date, as we may be unable to cancel or amend an order once it has been processed.

You can manage your subscription at any time through the Lifestage Nutrition Subscription Portal.

Use the same email address you entered when placing your subscription order. Appstle will send you a secure link or login code so you can access your subscription without needing to remember another password.

Depending on your subscription, you can:

You can also access the portal using the Manage Subscription link included in your subscription confirmation and reminder emails.

If you didn’t create an account when placing your first order, you may need to activate one using the same email address attached to your subscription.

Follow the account-access instructions on the login page or use the secure subscription-management link included in your subscription emails.

Yes, provided your preferred flavour is available.

Log in to your subscription portal before your next order is processed, select the subscription you would like to update and choose your new flavour.

Eligible subscription products may be added, removed or changed through your customer portal.

If you’re unable to make the change yourself, contact our team before your next scheduled billing date.

Yes. If you still have plenty left or you’re going away, you can skip your next delivery through your subscription portal.

Your subscription will remain active and resume on the following scheduled date unless you make another change.

Yes. You can reschedule an upcoming subscription order through your customer portal, provided the order has not already been processed.

Yes. If you need a longer break, you can pause your subscription through your customer portal and restart it when you’re ready.

Log in to your customer account, open your subscription portal and select the subscription you would like to cancel.

Cancellations must be completed before your next scheduled order is processed. Once an order has been processed, packed or dispatched, it may not be possible to cancel it.

We’d love to understand why the subscription no longer suits you, but you’re never locked in.

If your cancelled subscription is still available in your customer portal, you may be able to reactivate it there.

Otherwise, simply return to the relevant product page and start a new subscription.

Open the relevant subscription in your customer portal and update the shipping address before your next order is processed.

Updating the address saved to your general customer account may not automatically update an existing subscription, so please check the address shown against the subscription itself.

Payment information can be securely updated through your subscription portal.

For security reasons, our customer service team cannot accept or update card details by email.

If a subscription payment can’t be processed, you’ll receive an email asking you to update your payment details.

We may automatically retry the payment. Your order will not be dispatched until payment has been successfully completed.

The 10% subscription saving is applied automatically.

Additional discount codes generally cannot be combined with the subscription discount unless a particular promotion expressly allows it.

Eligible subscription orders receive free standard shipping within our usual Australian delivery network.

Express delivery and destinations requiring additional or specialist freight may incur an extra charge. Any applicable shipping cost will be displayed before you confirm your order.

If a subscribed product or flavour becomes unavailable, we’ll contact you before making a substitution wherever reasonably possible.

We may delay the order, invite you to choose another available flavour or issue a refund if we cannot supply the product.

Our 30-Day Money-Back Promise may be claimed on one eligible product from your first subscription order, subject to the eligibility requirements in our Refund Policy.

It does not apply to repeat subscription deliveries simply because they were not skipped or cancelled before processing. This does not affect your rights under Australian Consumer Law.

Because RISE and RESTORE are consumable products, we cannot accept open products for change-of-mind returns outside our 30-Day Money-Back Promise.

If your order is damaged, incorrect or potentially faulty, contact us as soon as possible at orders@lifestage-nutrition.com.au so we can investigate and make it right.

If we need to change the price or benefits of your subscription, we’ll provide advance notice using the contact details linked to your account.

You’ll have the opportunity to review the change and manage or cancel your subscription before the updated price takes effect.