Terms of service

1. Introduction

Welcome to Lifestage Nutrition! By accessing and using our website (www.lifestage-nutrition.com.au), you agree to be bound by these Terms & Conditions. Please read them carefully before using our site or purchasing our products.

2. General Information

  • Lifestage Nutrition is an Australian-owned business offering evidence informed nutritional food supplements to support women through the changes that occur during perimenopause, menopause and beyond. 

  • We strive to keep all product descriptions, images, and pricing accurate, but occasional errors may occur.

  • We reserve the right to update, change, or modify these Terms & Conditions at any time without notice.

3. Orders & Payments

  • All prices listed on our website are in Australian Dollars (AUD) and include GST (Goods & Services Tax), where applicable.

  • Payment must be made in full at checkout via our secure payment options (e.g., credit/debit card, PayPal).

  • We reserve the right to reject or cancel any order if there is an issue with pricing, stock availability, or suspected fraudulent activity.

4. Shipping & Delivery

  • We currently ship Australia-wide. Shipping costs and estimated delivery times are outlined on our Shipping Information page.

  • Orders are processed as quickly as possible, but delivery times may vary based on location and Aus Post schedules.

  • Once your order has been dispatched, you will receive a tracking number via email.

  • Lifestage Nutrition is not responsible for delays caused by shipping carriers, natural disasters, or other unforeseen circumstances.

5. Returns & Refunds

  • Try it for 30 days—love it or your money back.
    We want you to feel confident trying Lifestage Nutrition. If you’ve used your product as directed and you’re not completely satisfied within 30 days of receiving your order, simply let us know and we’ll provide a full refund under our 30-Day Money-Back Guarantee.

  • To request a refund, please contact us at marketing@lifestage-nutrition.com.au.

  • Proof of purchase (e.g., order number) is required for all returns.

  • Refunds will be processed using the original payment method.



6. Product Information & Allergens

  • All ingredients and allergen details are provided on the product packaging and product pages on our website.

  • While we take every precaution to list allergen information accurately, we recommend checking labels carefully before consumption.

  • Our products are manufactured in facilities that may handle allergens, so we cannot guarantee the absence of trace amounts of allergens.

7. Health Information & Appropriate Use

  • Lifestage Nutrition products are intended to support general health and wellbeing and are not intended to diagnose, treat, cure or prevent any medical condition.

  • The information provided on our website is general in nature and is not a substitute for personalised medical advice.

  • Always read the product label and follow the recommended directions for use. Do not exceed the recommended daily serving.

  • Please consult a qualified healthcare professional before using our products if you are pregnant or breastfeeding, have an existing medical condition, are taking prescription medication or have concerns about whether the product is suitable for you.

  • Discontinue use and seek medical advice if you experience an adverse reaction.

  • Individual experiences and results may vary.

  • Keep products out of reach of children and store them according to the instructions provided on the packaging.



8. Use of Website

  • You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others.

  • Unauthorised use of website content, images, or trademarks is prohibited.

  • Any misuse of the website, such as hacking attempts, fraudulent activity, or distributing harmful content, may result in legal action.

9. Privacy & Security

  • We respect your privacy and are committed to protecting your personal information.

  • Any data collected (such as email addresses for orders or newsletters) will be used in accordance with our Privacy Policy.

  • Payment information is processed securely, and we do not store credit card details.

10. Limitation of Liability

  • Lifestage Nutrition is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

  • We do our best to ensure accuracy, but we are not responsible for any errors, omissions, or outdated information.

11. Governing Law

These Terms & Conditions are governed by the laws of Queensland. Any disputes arising from the use of this website will be subject to the jurisdiction of Australian courts.

12. Contact Us

For any questions about our Terms & Conditions, please contact us at:

Email: marketing@lifestage-nutrition.com.au
Address: 18 Blue Rock Drive, Luscombe QLD 4209